Our Deployment Services portfolio has been developed to help customers who want support with network design, planning, project management or implementation on an occasional, project, or outsourced basis. It allows you to use our skills and resources to help plan and manage your network or system roll out.
Pre-configuration and bench-testing
A trouble free deployment relies on meticulous planning and preparation. We will pre-configure and test your new solution in our own facilities to ensure a smooth deployment on site.
Implementation
We can help you define and carry out implementation management, technical administration and engineering support activities associated with the introduction of new technology and systems. Whether your new systems are stand-alone or need to be integrated with existing infrastructure, we can offer you a flexible implementation support package tailored to your business needs.
Post implementation testing and verification
Even well-planned deployments sometimes go awry, which is why we'll never walk away from a project without thoroughly testing and verifying that it meets the objectives agreed in your initial project scope. Only when the solution is configured and working to your satisfaction will we ask you to sign the project off.
Training
BMC can offer a range of training to enable your in-house team to get the best out of their new solution. These training courses provide students with comprehensive documentation which will assist them in the ongoing management of the solution.
Support
Once your new solution is in place, you will want the peace of mind that someone is on hand to fix it in the event of a problem and maintain it to ensure it continues to operate effectively throughout its lifetime. BMC offers a comprehensive range of customer support services.
Technical Assistance Center
At BMC, we realize that making large investments in a network infrastructure, or compensating and retaining skilled IT professionals is challenging. That’s why we designed our portfolio of services to help companies address these challenges by providing a highly skilled, reliable and rapid support for customers seeking assistance.
BMC’s Technical Assistance Center (TAC) is based in Riyadh, Saudi Arabia and is staffed on a 24 x 7 basis with technicians who hold multiple industry and manufacturer certifications. |
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